Telegram · AI auto-reply
Telegram auto-reply
that actually answers.
OneChat runs your Telegram bot and answers every message right inside Telegram — instantly, in 55+ languages, around the clock. No bot-building, no code.
- Telegram has 950+ million monthly users who expect instant answers
- Live in 15 minutes
- No surprise bills
↑ OneChat answering as Your Shop, inside Telegram
How it works
Watch OneChat answer, right inside Telegram
No new app for your customers, no dashboard for them to find. The whole conversation happens on the Telegram screen they already use.
A customer messages you on Telegram
A customer pings your Telegram bot about a late order. On Telegram, people expect bot-speed answers — a bot that goes quiet reads as broken.
OneChat starts typing the moment the message lands.
OneChat answers in seconds — with a real answer
OneChat answers with real order details and a tracking link, not a canned “we received your message.” It handles the follow-up question too — no decision trees to build.
Not a canned away-message: it reads the question and answers it from your business knowledge.
When it needs a human, your team gets pinged in Slack
Refunds, edge cases, angry customers — OneChat knows when to stop and escalates to your Slack with the full Telegram conversation attached. Your teammate takes over mid-chat; the customer never repeats themselves.
🔔 Handoff requested — Maria on Telegram wants to change the shipping address on a paid order.
Conversation so far · 6 messages
“Hi! I just paid for order #4821 but I need it sent to my office instead…”
On it 👀
Setup
Live on Telegram in 15 minutes
- 1
Paste your website URL
OneChat reads your site, FAQs and policies, then drafts your agent automatically.
- 2
Connect Telegram
Paste your Telegram bot token and you’re connected — no code beyond @BotFather’s one-minute setup.
- 3
Go live
Review a few test answers and switch it on. Most teams are live the same day.
FAQ
Telegram auto-reply, answered
Do I need to build a Telegram bot first?
Just create a bot with @BotFather (it takes a minute), paste the token into OneChat, and the AI takes over from there — no code required.
Does OneChat work in Telegram groups?
OneChat is designed for one-to-one customer conversations with your bot, which is where support requests actually happen.
How is this different from Telegram’s built-in auto-reply?
Built-in auto-replies send the same canned message to everyone. OneChat reads each question and answers it from your actual business knowledge — order status, sizing, shipping, returns — like a trained teammate would.
How long does setup take?
About 15 minutes. Paste your website URL, connect Telegram, review a few test answers, and you’re live — today.
What does it cost?
A flat $29/month covers Telegram and every other channel — LINE, WhatsApp, Telegram, Instagram, KakaoTalk, Shopify and Crisp — with unlimited team members and hard spending caps. No per-resolution fees, ever.
Your Telegram customers are waiting.
Put OneChat on the other end.
$29/month · all platforms · unlimited team members · live in 15 minutes.
Get started today