Pricing
Conversational Intelligence. Unlimited channels.
No surprise bills.
No per-seat fees. No per-resolution roulette. Roughly your first 200 conversations each month are included and unused usage rolls over — after that it’s about $0.15 per conversation, with a hard cap you control.
OneChat
$19.99/month
Billed yearly ($239.88/year) · cancel anytime
- About 200 conversations included every month, then roughly $0.15 each
- Unused usage rolls over to the next month
- All platforms included — LINE, WhatsApp, Telegram, Instagram, KakaoTalk, Shopify & Crisp plugins
- Unlimited team members — never pay per seat
- Automatic replies in 55+ languages
- Human handoff for escalations
- Hard spending caps — your bill can never surprise you
- 30-day money-back guarantee — one-click refund from your dashboard, no questions asked
30-day money-back guarantee, no questions asked · Set up in 15 minutes
Cost calculator
What would your month actually cost?
Pick your monthly conversation volume and compare OneChat’s bill with Fin by Intercom, Tidio Lyro and Chatbase — list prices, no fine print hidden.
| Provider | 100 conv. | 300 conv. | 500 conv. | 1,000 conv. |
|---|---|---|---|---|
| OneChat | $19.99 | $34.99 | $64.99 | $139.99 |
| Fin by Intercom | $98.50 | $296.50 | $494.50 | $989.50 |
| Tidio Lyro | $89 | $219 | $349 | $674 |
| Chatbase | $120 | $120 | $160 | $360 |
How these estimates are built — public list prices as of August 2026; each competitor is priced the cheapest way we could find for the same volume:
- Fin by Intercom — $49/mo base with 50 resolutions, then $0.99 per resolution. Assumes every conversation is AI-resolved; Fin has no published yearly discount.
- Tidio Lyro — Starter plan plus the Lyro AI add-on at Tidio’s published entry rate ($39 per 50 conversations, $32.50 on annual billing). Tidio doesn’t publish higher-volume tiers, so larger volumes are estimated at that rate and may qualify for custom discounts.
- Chatbase — priced on the Standard plan ($150/mo, $120 on annual billing), its usable business tier: Hobby ($40) is too thin for real support volume, and free-tier agents are deleted after 14 days of inactivity. Chatbase bills per message credit and charges more for better models — GPT-5-class replies cost ~2 credits each, Claude Sonnet ~3, Claude Opus 5. Assuming the GPT-5/Claude-class models a real support bot runs and ~4 AI replies per conversation, that’s ~10 credits per conversation, with extra credits at $40 per 1,000. (OneChat runs on Claude — Haiku 4.5 — with no per-model surcharge; model costs are already in the ~$0.15.) Removing the “Powered by Chatbase” badge costs ~$199/mo extra, and additional agents and team members are metered too — a realistic small-business setup lands near $350/mo, versus OneChat’s flat $29.99. Chatbase also wants to be your inbox, while OneChat plugs into the tools your team already uses — with human handoff in the same thread — and includes unlimited members and channels flat, paying only per conversation.
Competitor prices change; always confirm on their pricing pages. OneChat’s numbers assume our customers’ average conversation: base plan + about $0.15 per conversation beyond the roughly 200 included, before any rolled-over usage. Longer conversations use more, shorter ones less.
Pricing FAQ
Questions about pricing
What counts as a conversation?
One customer chat session handled by the AI. Your plan includes a monthly usage allowance that covers about 200 conversations — that’s the average across our customers. Short exchanges use a little less of it and long, detailed ones a little more, so your exact number depends on how your customers chat.
What happens after my included conversations?
Extra usage is billed at the same rate — about $0.15 for an average conversation — protected by a hard spending cap you control. At 1,000 conversations that’s around $150/month all-in — while per-resolution tools can pass $900.
Do unused conversations roll over?
Yes. Any included usage you don’t use carries over to the next month and is used before overage is charged. Rolled-over usage stays with your account — it can’t be transferred to another account or exchanged for cash.
Do you charge per user or per seat?
No. Every plan includes unlimited team members. Pricing is based on conversations, never on seats.
Is there a discount for paying yearly?
Yes — $19.99/month billed yearly ($239.88/year) instead of $29.99/month, a 33% saving. You still get the same $29.99 worth of usage — roughly 200 conversations — added every month, with the same rollover and ~$0.15 overage rate.
How does the lifetime plan work?
Pay $399 once and never pay a subscription again. Every month you get the same $29.99 worth of usage as the monthly plan — roughly 200 conversations — forever, on every platform. Unused usage rolls over, and anything beyond it is billed at the usual ~$0.15 per conversation under your hard spending cap.
Is there a money-back guarantee?
Yes. Every plan — monthly, yearly and lifetime — comes with a 30-day money-back guarantee. If OneChat isn’t for you, click the refund button under Settings → Billing in your dashboard within 30 days of your first payment and you’re refunded in full — self-serve, no questions asked, no emails to send.
Can I cancel anytime?
Yes. Monthly plans cancel at the end of the billing month; yearly plans run to the end of the paid year. No cancellation fees, no “contact sales.”
Predictable pricing.
Unpredictable how much your team will love it.
$29.99/month · $19.99/month billed yearly · or $399 once for lifetime · about 200 conversations included every month · 30-day money-back guarantee.
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