Legal
Commerce Disclosure
Last updated September 25, 2026
This page discloses the information required under Japan’s Act on Specified Commercial Transactions (“特定商取引法”) for anyone purchasing a OneChat subscription or lifetime plan. It supplements, and doesn’t replace, our Terms of Service and Privacy Policy.
- Business name
- OneChat
- Representative
- Takuto Suzuki
- Address
- Disclosed promptly upon request. Email us at the address below and we’ll provide it without delay.
- Phone number
- Disclosed promptly upon request. Email us at the address below and we’ll provide it without delay.
- hello@onechathq.com
- Additional fees
- No fees beyond the listed subscription or lifetime price. You’re responsible for your own internet and data charges.
- Refunds and cancellations
- Every plan — monthly, yearly, and lifetime — includes a 30-day money-back guarantee. Request a refund any time within 30 days of your first payment from Settings → Billing in your dashboard, or by emailing us — no questions asked. Monthly subscriptions can be cancelled at any time and run to the end of the current billing month; yearly subscriptions run to the end of the paid year. There are no cancellation fees.
- Delivery timing
- Access to the Service is available immediately after payment is confirmed.
- Accepted payment methods
- Credit and debit cards (Visa, Mastercard, American Express, JCB), Apple Pay, and Google Pay, processed by Stripe.
- Payment timing
- One-time purchases (including the lifetime plan) are charged immediately. Subscriptions are billed immediately at signup and automatically renew on the same date each month or year until cancelled.
- Price
- Listed at onechathq.com/pricing and in the dashboard: $29.99/month, $19.99/month billed yearly ($239.88/year), or $399 once for the lifetime plan. All prices are in US dollars and inclusive of any applicable tax.
Contact
Questions about this disclosure or a purchase? Email us at hello@onechathq.com.