WhatsApp · AI auto-reply

WhatsApp auto-reply
that actually answers.

OneChat connects to your WhatsApp Business account and answers every message right inside WhatsApp — instantly, in 55+ languages, around the clock. Voice notes included.

  • Over 2 billion people use WhatsApp every month
  • Live in 15 minutes
  • No surprise bills
Y
Your Shop online
Hi! Is the leather tote still in stock? 21:47
Yes! The leather tote is in stock in tan and black. Want me to send you the link? 👜 21:47 ✓✓
0:09 21:48
Sure — shipping to Kuala Lumpur takes 3–5 business days, and it’s free over $60. 🚚 21:48 ✓✓
Message

↑ OneChat answering as Your Shop, inside WhatsApp

How it works

Watch OneChat answer, right inside WhatsApp

No new app for your customers, no dashboard for them to find. The whole conversation happens on the WhatsApp screen they already use.

1

A customer messages you on WhatsApp

It’s 9:47 pm. A customer asks about stock, then follows up with a voice note about shipping. Nobody is at the desk — and nobody needs to be.

OneChat starts typing the moment the message lands.

Y
Your Shop online
Hi! Is the leather tote still in stock? 21:47
Message
2

OneChat answers in seconds — with a real answer

OneChat reads the question, checks your product and shipping knowledge, and answers inside WhatsApp in seconds — with the double blue ticks to prove it. Voice notes get transcribed and answered too.

Not a canned away-message: it reads the question and answers it from your business knowledge.

Y
Your Shop online
Hi! Is the leather tote still in stock? 21:47
Yes! The leather tote is in stock in tan and black. Want me to send you the link? 👜 21:47 ✓✓
Message
3

When it needs a human, your team gets pinged in Slack

Refunds, edge cases, angry customers — OneChat knows when to stop and escalates to your Slack with the full WhatsApp conversation attached. Your teammate takes over mid-chat; the customer never repeats themselves.

# support 12

OneChat APP 2:41 PM

🔔 Handoff requested — Maria on WhatsApp wants to change the shipping address on a paid order.

Conversation so far · 6 messages

“Hi! I just paid for order #4821 but I need it sent to my office instead…”

Take over View history
K

Kenji 2:42 PM

On it 👀

Setup

Live on WhatsApp in 15 minutes

  1. 1

    Paste your website URL

    OneChat reads your site, FAQs and policies, then drafts your agent automatically.

  2. 2

    Connect WhatsApp

    Link your WhatsApp Business account in one click. Your number keeps working exactly as before.

  3. 3

    Go live

    Review a few test answers and switch it on. Most teams are live the same day.

FAQ

WhatsApp auto-reply, answered

Does OneChat work with the WhatsApp Business API?

Yes. OneChat connects to your WhatsApp Business account and replies through the official API, so your number, verified name and chat history stay exactly as they are.

Can OneChat answer WhatsApp voice notes?

Yes. OneChat transcribes voice notes automatically and answers them like any other message — customers never hear “sorry, I can only read text.”

How is this different from WhatsApp’s built-in auto-reply?

Built-in auto-replies send the same canned message to everyone. OneChat reads each question and answers it from your actual business knowledge — order status, sizing, shipping, returns — like a trained teammate would.

How long does setup take?

About 15 minutes. Paste your website URL, connect WhatsApp, review a few test answers, and you’re live — today.

What does it cost?

A flat $29/month covers WhatsApp and every other channel — LINE, WhatsApp, Telegram, Instagram, KakaoTalk, Shopify and Crisp — with unlimited team members and hard spending caps. No per-resolution fees, ever.

One agent, every channel

The same agent also answers on

Your WhatsApp customers are waiting.
Put OneChat on the other end.

$29/month · all platforms · unlimited team members · live in 15 minutes.

Get started today